Supercanic · 1685 S State St, Suite D, San Jacinto, CA · last changed 3 September 2026
This is the agreement between you and Supercanic when we work on your vehicle or you use Shop Desk. It is written to be read.
A quote is a price for the work described on it, based on what we knew when we wrote it. Anything we assumed is written on the quote itself. Read that part, because it is where the number comes from.
A quote stands for 30 days unless it says otherwise. Parts prices move and a quote from six weeks ago is not a price.
If we find something the quote did not cover, we stop and ask. We do not do work you have not agreed to and we do not bill for it.
Nothing is worked on without a yes from you. Signed on your own screen, or given over the phone with your name and the time recorded. Both count, and that record is kept with the job.
Payment is due when the work is finished, unless we have agreed otherwise in writing. We take cards, cash, cheque and transfer.
Card payments are handled by Authorize.net. Your card number is sent from your own browser straight to them. It never reaches our systems and we never store it.
Parts we ordered specially for your vehicle are not returnable once fitted. Where a part carries a core charge it is listed separately on the quote and refunded when the old part comes back.
Please take valuables out before you leave it with us. We look after what is left, but we cannot insure personal property in a vehicle.
A vehicle left more than 30 days after the work is finished and the bill is settled may incur storage. We will tell you before that starts.
Labor and parts are covered separately, because they are two different things with two different lifespans.
Our labor is covered for 90 days or 5,000 miles, whichever comes first. If something we did needs doing again inside that, bring it back and we put it right.
Most parts carry 1 to 3 years from whoever made them. The exact term depends on the part and it is written on your invoice, so ask us before you leave if you want to know what a specific one carries.
Engines and transmissions are their own thing. A replacement unit comes with the warranty its supplier gives it, and that runs anywhere from 20 days to 3 years depending on where it came from. We tell you which one you are getting before you agree to the work, and it goes on the quote in writing. We do not extend a supplier warranty and we cannot shorten one.
None of it covers a part you supplied yourself, damage from carrying on driving with a fault we told you about, or wear on something we never touched.
For work at your home or a car park, the vehicle needs to be somewhere we can safely work. Level ground, room around it, and light. If we arrive and cannot work safely we will say so rather than press on, and we will not charge you for the visit.
We text you about your own job. When we are on the way, when the quote is ready, when it is done. Reply STOP to any of them and we will stop. We do not sell your number and we do not send marketing to it.
Ring the shop on (951) 644-1599 and ask for the owner. Most things are a misunderstanding about what was agreed, and the quote and the authorisation on file usually settle it in a minute.